Butler Acupuncture Center and Dr. Christopher Butler ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chrisbutleracupuncture.com or use our services at Butler Acupuncture Center.
HIPAA Notice: As a healthcare provider, we are required to maintain the privacy of your Protected Health Information (PHI) and provide you with notice of our legal duties and privacy practices. This policy supplements our HIPAA Notice of Privacy Practices, which is provided separately to patients.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, and mailing address
- Date of birth and demographic information
- Insurance information and billing details
- Payment information (credit card numbers are processed securely and not stored)
- Health information relevant to your care (collected in compliance with HIPAA)
- Appointment history and preferences
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our healthcare services
- Schedule and manage appointments
- Process payments and insurance claims
- Communicate with you about appointments, services, and health information
- Comply with legal obligations and healthcare regulations
- Analyze website usage to improve user experience
- Protect against fraudulent or illegal activity
3. How We Share Your Information
We may share your information in the following circumstances:
Healthcare Operations
We may share your health information as permitted by HIPAA for treatment, payment, and healthcare operations purposes.
Service Providers
We may share information with third-party vendors who perform services on our behalf, including payment processors, website hosting providers, and electronic health record systems. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information:
HIPAA Rights
As a patient, you have rights under HIPAA, including the right to:
- Access and obtain a copy of your health records
- Request amendments to your health information
- Receive an accounting of disclosures
- Request restrictions on certain uses and disclosures
- File a complaint if you believe your privacy rights have been violated
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Butler Acupuncture Center
301 North Ave East
Cranford, NJ 07016
Phone/Text: (973) 705-7800
Website: chrisbutleracupuncture.com
8. Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.